Do I have to see my GP before making an appointment?
It is not necessary to see your GP before having physiotherapy treatment as the Physiotherapist will be able to decide if treatment or referral is necessary. We do however encourage communication between your GP and the Clinic so that information about you is available to all medical staff who care for you. Should you prefer to keep details concerning your condition, private then we are bound by the rules of confidentiality and will tell no one your details.

Some insurance companies require you to obtain a GP's letter of referral before commencing physiotherapy treatment and in this case you must see your GP before attending the Clinic.

Do you treat everybody who wants to undergo treatment?
When anyone first attends the clinic, we make an 'assessment'. This means that you are asked about the history of your injury and any other medical background that might be important. The injured part is examined and you might be asked to move it in a number of different ways. When the examination is completed you will normally be told what your injury is and how it might affect you. Sometimes it may be necessary to obtain an X-ray or MRI Scan to confirm or clarify something which is not clear during the examination. We have arrangements with private hospitals to obtain these very quickly or you can obtain them through your own GP if you prefer. When all the facts have been gathered together you will be given a number of treatment options. Some of these will involve physiotherapy treatment but some may involve treatment from your own GP or a hospital consultant. There will be no pressure on you to have a particular treatment but you will be given an objective view on your best option.

What do I wear when I have an assessment?
You can wear anything which you find comfortable and which allows the damaged part to be examined easily. If your neck or shoulder is to be examined for instance you might want to wear a strapless top or a dress with very thin straps over the shoulder. If your back is to be examined a loose top and loose shorts may be appropriate or a loose skirt and underwear. Generally loose clothing which can be moved to allow the part to be examined whilst maintaining your dignity will be suitable. Do not wear 'all in one' underclothes if your back is to be examined.

Can I bring a friend or family member with me?
We are more than happy for you to bring somebody to accompany you at the clinic. They may come with you and wait in the reception area or come into the room during your assessment and treatment. We do not allow children to accompany you during treatment or assessment because treatment rooms are potentially dangerous for uncontrolled children, they prevent you concentrating on the questions you are answering and prove a distraction to everyone.